How Can We Help Today?
Owned and operated by Stone Sweat, our team is ready to answer questions about massage chairs, saunas, and more.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your delivery status. If you do not see the email, please check your spam folder or contact our team.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space, please review our Return Policy page for detailed instructions on starting a return.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis. Contact us within the return window and we will walk you through available options for swapping to a different massage chair, sauna, or red light therapy mat.
How do I choose the right sauna for my space?
Consider the available square footage, whether the sauna will be placed indoors or outdoors, and how many people will use it at once. Our team can help you compare infrared and outdoor sauna options to find the best match for your home.
What kind of maintenance do massage chairs and saunas require?
Massage chairs generally need occasional wipe-downs and periodic checks on moving parts. Saunas benefit from regular cleaning of interior surfaces and ensuring proper ventilation. Detailed care guides are included with every product.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Fast Response
Our support team aims to reply to every inquiry within one business day.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Wellness-Focused Guidance
We help you find the right massage chair, sauna, or therapy mat for your lifestyle and space.
30-Day Returns
Not the right fit? Our return policy gives you 30 days to start a return on eligible products.
